The totem solution inurface media came up with was in collaboration with partners Workshop2, which built the totems to Here East’s specifications. The entire digital solution was provided by inurface media including technical integration, installation, ongoing support and maintenance. Within the totems, inurface media installed a 21″ screen, media player and cooling solution. The screens are high bright commercial panels that work in direct sunlight, and the media players are commercial graded meaning they contain zero moving parts and are passively cooled. A combination of these items creates a long term, low failure rate solution.
2 LED screens were also installed at Here East. The screens are designed to greet visitors as they enter the SteelMill and TimberYard entrances, showing content while the visitor waits at reception. The screens are powered by a commercial media player along with an HDMI switcher allowing Here East to plug in their own laptops to run presentations if required. All the equipment is stored in a local communications rack allowing secure access while keeping it easy to maintain.
A solution such as this requires onsite and remote support. inurface media maintains the screens and resolves any issues should they arise. Through an onsite support agreement Here East can log a call with the inurface media helpdesk and an engineer is sent onsite should it not be fixed remotely.