Boots Hearing Care aimed to elevate their audiological services across multiple UK and European locations. IUF’s rollout modernised consultation spaces and introduced interactive product education, empowering customers to better understand their hearing aid options. By combining premium AV upgrades with intuitive tools, the solution supports staff with clearer communication and transforms how hearing care is delivered in retail. To date, IUF has implemented the solution across 24 sites, with 12 additional locations in the pipeline.
Boots Hearing Care
UK & Europe Rollout
Redefining Hearing Healthcare in Retail
12
Pending Locations
24
Locations
2
Store Formats
Designed for Flexibility Across Store Formats
The AV and digital systems were tailored to operate across both standalone and concession formats. This flexibility ensures every space, whether a dedicated hearing care location or an in-store corner, delivers the same high standard of engagement, usability, and brand consistency.
Specialist Tools That Build Confidence and Clarity
To improve consultation rooms, IUF delivered premium audio and RFID-powered lift and learn technology, designed to educate customers and present product information clearly.
This upgrade not only supports diagnostic testing but also makes it easier for customers to visualise and understand product features in real time, creating a modern, trust‑building environment for hearing care.
